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Delivery Details for The Spice Wagon - The Spice Wagon

Delivery, Terms and Conditions

DELIVERY

We use Australia Parcel Post or independent couriers to forward all orders Australia wide. A post Tracking Number will be provided. All parcels are sent ATL ('Authority To Leave', if no one at home). 

Please select Signature Required Delivery if you need registed express post with signature on delivery (slightly higher delivery fee applies).

As a guide the delivery charges will be as follows for standard ATL deliveries:
 
Standard parcels up to 0.5Kg $9.95
 
Medium Parcels from 0.5Kg to 3Kg $14.95
 
Large Parcels from 3Kg to 5Kg $19.95
 
It may be advisable to contact us if you are going to order more than 10kg stock, as we may be able to negotiate better courier delivery charges. Tel 08 9276 2466
 
IMPORTANT: By selecting Authority To Leave (ATL) delivery option you authorise Australia Post or our Couriers to leave the goods unattended at the delivery address and you accept that once the courier has done so, the complete order has been received. Selection of Authority to Leave is deemed by our couriers as a signature from the recipient.
 
We unfortunately do not accept responsibility for any loss or damage which results from the Authority To Leave delivery method. You agree to release The Spice Wagon from and against any and all claims, demands, liabilities, losses, costs and expenses if Authority To Leave is selected.
 
You are of course welcome to select the "Signature Required" option which at a slightly higher rate would mean that no goods will be left without a signature.
 

RETURNS

We are sure you will be very happy with our natural and fresh products. Please contact us if you are not 100% satisfied.

PRIVACY

Your privacy is important to us. We do not provide your details to any other party. We accept payment via Paypal, Master Card and Visa and don't keep any Credit Card numbers.

INSURANCE

Your parcel is not insured for loss or damage. Consider insuring your parcel if you are concerned about loss or damage.

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